Security you can rely on
We take data safety seriously. Every virtual visit runs on technology made for healthcare and supported by a team dedicated to protecting your patients’ trust.
HIPAA
COMPLIANT
SOC 2
ACCREDITED
GDPR
COMPLIANT
CCPA
COMPLIANT
CCPA
COMPLIANT
Simple, secure, and built for healthcare
With doxy.me, you can focus on delivering care without compromise, knowing that compliance, encryption, and reliability are always working behind the scenes to protect what matters most: the trust between you and your patients.
Our platform is fully HIPAA compliant, ensuring every video call, message, and shared file meets the highest standards for safeguarding protected health information.
Trusted by clinics big and small
Secure by design
Doxy.me is built to make secure telehealth simple with protection built in from the start.
Encryption
Single sign-on
Secure sign in protects access to your account and organizations can use Single Sign-On (SSO) for more control.
Access
Data retention
Optional data retention (coming soon) lets you choose whether to store visit data or keep sessions temporary so you stay in control.
Privacy that meets healthcare standards
Doxy.me supports compliance with major privacy and data protection laws including HIPPA, CPRA and GDPR.
All systems are hosted in secure, HIPAA-ready U.S. data centers designed for healthcare workloads.
When we work with vendors, we make sure they align with our standards and sign BAAs as required. If your organization enables data storage in the future, the same encryption and access controls that protect live sessions will also protect stored information.
HIPAA
U.S. healthcare privacy and security rules
CPRA
California Privacy Rights Act
GDPR
European data protection standards
SOC 2
Information security standard by the AICPA
Reliable when it matters most
Your virtual visits depend on a platform you can trust. Doxy.me is built for reliability, transparency, and continuous improvement. Our team monitors system health around the clock to keep sessions running smoothly.
We host our systems in secure, U.S.-based AWS data centers covered under a Business Associate Agreement (BAA). We work only with vendors who meet our privacy and security standards, using redundant systems for reliability and offering optional uptime commitments when needed.
We believe trust is earned through openness and accountability. Our teams regularly review new technologies, privacy laws, and best practices to stay ahead of emerging risks. We share system status and uptime publicly and communicate clearly whenever issues arise. Our goal is to give providers and patients confidence in how their data is handled and how our platform performs.
Here are some handy resources:
© Doxy.me Inc.